Recent Reviews of Mercedes-Benz of San Jose
January 16, 2021
As always, excellent service. Service advisor, Danny Salinas has been very helpful and provided excellent service.
December 28, 2020
Jose was very helpful and gave me a lot of information on what was done to the car. Great guy to work with. Gave me a good experience and kept me up to date with everything that was going on.
December 15, 2020
I took my 2014 GLK350 Truck for a recall of an airbag and software upgrade. I did have to wait an hour after I was called that my vehicle was ready for pick- up.
December 10, 2020
Bought a used car from Mercedes Benz of San Jose. Sales associate Qaise sold us the car and provided great customer service. He had the car detailed and even filled up a tank of gas before we took it off the lot! Will definitely buy another car from this dealership!
December 10, 2020
Friendly and excellent customer service! The representative always inform of the status of my vehicle and let me know what they are working on.
February 26, 2021
Bill was the service advisor for our 2018 sprinter (RV) which had the "check engine" light turn on the day before the appointment. He set clear expectations, indicating that it could take 3-4 hours, but he understood that we needed the van since we were sleeping in it. He... Read Full Review prioritized having it checked out, and they got it resolved within two hours, getting us back on the road quickly. As a bonus, they checked tires, topped off levels, and it was all at no charge. We will definitely go there again for service. Read Short Review
February 25, 2021
Jose provided exceptional customer service on the work done on my SLC300. I can highly recommend him for his knowledge and experience. He is one of the best service advisors I have ever had. Thanks again
February 25, 2021
Thank you for sending me this nice dark blue 350 E convertible. The car made the trip safely to Jefferson City in Missouri.. I could not be more pleased with this low mileage car. I recommend you to anyone in your area. Johannes K, Jefferson City, MO
February 24, 2021
Bill was great help for my sprinter van repair! Honest and a good guy!
February 23, 2021
very good experience
February 10, 2021
IT was AWESOME. Ramsim was awesome. He kept me appraised every step of the way and went above and beyond to make sure everything was right and that I was 100% satisfied.
January 14, 2021
Great service. Super friendly and helpful. Car was ready when promised. Nice and shiney. :)
December 29, 2020
Professional, courteous. Service consultant (David Truong) very helpful and encouraging.
December 21, 2020
Went and for a complimentary pit stop . Happy I did found out my car needs to be fixed thank you mercedes for that .
November 23, 2020
Detailed explanation not what needs to be done and attention to every detail you mention at the time of arrival and follow up on the things discussed earlier. What else can make your service appointment better ? -->Good customer service is cherry on top of everything!
November 6, 2020
The service advisor and his team performed excellant repairs on our C300 by replacing the entire headliner due to bubbling of the rear two corners. We are very happy with the result. A loaner was provided for the three days that our C300 was being worked on. Highly... Read Full Review recommended this dealership as we have leased one Smart fortwo in 2013 and purchased a new 2016 MBZ C300 from them. Read Short Review
November 4, 2020
Excellent Service!!! easy to get the DEAL DONE, no hidden charges. . .
November 3, 2020
best price and friendly service
November 2, 2020
Services & negotiable deals
October 26, 2020
Good service and recommend. Recently I had my Mercedes serviced there needed 2 rear shocks observer replaced but was charged 5 hours for labor that I may say is over charges. A good mechanic will not take 5 hours to replace unless there were other issues which was not... Read Full Review mentioned to me. I was not happy with that but I talked to the service manager and he gave me some discount thanks Read Short Review